Operational Performance Management (OPM) covers activities and processes for research, manufacturing, supply chain and customer relationship businesses.
The significance of OPM increases drastically with the scale of an organisation and the geographical spread that its operations cover. Put very simply, the larger and more geographically spread a company’s operations are, the bigger the headache.
Mercurial solutions are designed around our clients existing operations and processes and we aim to provide our clients with the ability to measure and control operational excellence through managing stock, bad debt, supply chain partners, assets, business potential and service management.
Mercurial OPM solutions allow key executives to rapidly understand current situations and trends; drill down to root cause and point them towards proactive actions and positive business outcomes.
The benefit of this type of solution is to ensure sure stock flows are less “lumpy”, thus reducing the frequency of being out of stock and the number of days stock cover in the supply chain.